Welcome to GTRX Online
Premium Diagnostics & Professional Device Repairs Across England, Wales, Scotland & Northern Ireland
We repair gaming consoles, smartphones, tablets, laptops, desktops, POS systems, handheld devices and more — with precision and care.
Choose secure postal repairs from anywhere in the UK or in-person repairs at our Trowbridge workshop.
Why Choose GTRX Online?
✔ Accurate Diagnostics
Every device undergoes structured fault isolation before repair begins. We identify the root cause — preventing unnecessary part replacements and wasted cost.
✔ Transparent Pricing
Diagnostic fees are clearly stated and deducted from your final repair invoice if approved.
✔ Premium Care & Handling
From secure packaging guidance to careful bench handling, your device is treated with professional precision and respect.
✔ UK-Wide Postal Repairs
Secure and reliable postal repair service covering England, Wales, Scotland and Northern Ireland.
Precision Diagnostics. Structured Testing. Proven Results.
Every device undergoes a controlled, methodical fault-assessment process before any repair work begins.
The diagnostic fee covers the professional time and structured testing required to accurately assess your device and will be deducted from the final repair cost should you choose to proceed.
💎 Diamond
£29.99
Our essential diagnostic assessment for most devices — accurate, structured, and designed to prevent unnecessary repairs.
- 3–7 working days turnaround
- Full internal & external inspection
- Thorough internal & external cleaning
- Safety & component checks
- BER assessment
Parts & labour not included.
⚪ Platinum
£49.99
Priority diagnostic service for time-sensitive or performance-critical devices. Faster assessment with enhanced technical analysis.
- 1–3 working days turnaround
- Priority queue placement
- Advanced component diagnostics
- Thorough internal & external cleaning
- Thermal performance & stress testing
- Internal re-paste (where applicable)
Parts & labour not included.
🛡 Titanium
Bespoke
Concierge-level handling for rare, high-value, or business-critical devices. Maximum priority, extended testing, and direct technician contact.
- No separate diagnostic fee
- Door-to-door collection & return
- Direct technician communication
- Extended diagnostic testing
- Thorough internal & external cleaning
- Highest priority handling
Covers diagnostics & concierge handling. Parts & labour not included.